Customization

What Customization Service We Can Do:

Customization on software or App.                                                Customization on appearance.

Customization on function or electronic parts.

Customization on silkscreen, manual, and other accessories and packaging.

Customization Cost

When it comes to customization about software, APP, appearance, function or electronic parts, Horizon R&D team is going to evaluate the possible cost which is called non-recurring engineering (NRE) fee.

After NRE fee is well paid to Horizon, Horizon R&D team starts new project introduction (NPI) process.

Based on business negotiation and consensus, the NRE fee can be refunded back to customer when customer’s accumulative order quantity meets a specific standard in a specific period which is agreed by both sides.

For the battery, from the date of purchase, 3 years warranty service.

For the accessories such as chargers, cables, etc., from the date of purchase, one year is provided for the warranty service.

Warranty period may vary by country and is subject to local laws and regulations. 

Horizon provides warranty under the following conditions:

The product is within the specified warranty period;

The product is normally used, without man-made quality problems;

No unauthorized disassembly, maintenance, etc;

Product serial number, factory label and other marks are not torn or altered.

We are committed to excellence in everything we do and look forward to working with you!

Contact Person: Autumn Fan

E-mail: info@horizonlithium.com

Tel: +86 18688641431